Who we worked with:
Crédit Agricole Assurances (CAA), the insurance arm of the Crédit Agricole group.
The challenge:
An 18-month engagement (November 2024 – April 2026) supporting a Group-wide transformation of workspaces and managerial practices across 3,000 employees in France and internationally.
What we did:
Led project governance and facilitated steering committee meetings and presentations to employee representative bodies (CSE, CSSCT). Designed the change management strategy, conducted impact assessments and built the impact matrix. Developed the communication plan and engagement framework. Facilitated the ambassador network and co-construction workshops. Created a relocation support guide for employees.
What they got as results:
A structured change strategy adopted at Group level, an active ambassador network sustaining engagement beyond the mission, and a relocation support guide used across all impacted sites.
